Category Archives: learning

Learning 2.0

Sign-up for a course, read the textbook, attend some lectures, study your notes, write an exam, and repeat. That’s the mantra that most of us used to build up our academic knowledge. Until now…

The tide has changed to move from learning in the classroom, focused on the institution, a fixed schedule, and a series of courses that “I have to take,” to a new way of learning that allows me to design a set of learning opportunities that fit what I’m passionate about. The web has given us the ability to live something called learning 2.0: a learner focused, always-on, just-in-time, designed by me for me type approach.

I thought I would share some fantastic resources for creating your own learning 2.0 path:

iTunes U – this is a free learning library built into iTunes that allows you to access video and audio of the world’s thought leaders from some of the most prestigious universities in the world. My current favourite is the Entrepreneurial Thought Leaders series from Stanford.

Harvard Business Review - HBR is the go-to place for business people wanting bite-sized columns and articles on the most current topics facing leaders today. Recently they put their monthly magazine on Zinio.com as well so now you can receive HBR Magazine direct to your iPad, PC, or Mac.

TED.com - if you haven’t heard about TED.com chances are you are just waking up from a coma (I hope you’re feeling better – the world has changed a bit while you were out).

Cisco Webex Recorded Webinars – Webex is a fantastic virtual meeting space that allows you and your team to collaborate online. It’s always a great tool for presenting to an audience that is remote. They’ve brought together thought leaders from around the world to create a series of business webinars using the platform.

wikipedia.org - you might be thinking “why would I go to wikipedia to learn, that’s where my kids go to research school projects?” but the reality is that wikipedia has become an amazing resource on any topic, including links to research and articles that provide even deeper context and learning on almost any topic.

Peer Groups – Napoleon Hill first came up with the idea of a Mastermind Group in his book, Think and Grow Rich, back in 1937. Today there are multiple ways to experience the benefit of a peer group:

  • build your own
  • attend a Meetup on a topic you’re passionate about
  • join organizations like YPO, EO, TEC, or a ViRTUS Exchange [shameless product plug]

If you have been thinking about doing an MBA or Masters in your field and are struggling with the time, money, and energy required for the two-three year commitment, consider the resources above as a way of creating a learning path that’s built by you, for you, and takes into account the realities of your busy life.

What resources are you using to create a personalized learning plan?

Peer Groups Podcast: Interview with Ian Portsmouth, Editor, PROFIT Magazine

[listen time: 4 mins]
I had the opportunity to be interviewed by Ian Portsmouth, Editor, PROFIT Magazine for an audio podcast for their online site. The topic is Peer Groups for Entrepreneurs (click here to listen).

Guest post: 3 Leadership Lessons Animals Can Teach Us

My mom is a great cook, but whenever I ask her for a recipe, she tells me that mere words are not enough to do justice to a dish. She suggests that the best way to learn to cook is to watch her prepare meals and then try them out myself. Now mom doesn’t have a college degree, but she does have a point there. There are in fact many things we can learn through observation alone, and I believe that leadership is one of them. Of course, you may have to adapt what you observe to suit your environment and also use feedback to refine your technique, but in general, it pays to be observant.

  • Geese: Now here’s a bunch that knows what synergy truly means. If you’ve ever seen a flock of wild geese flying overhead, you know that they do so in a V formation. Now V may stand for victory, but it also stands for common sense and practicality. The leader of the bunch is the goose at the tip of the V. All the other birds are able to fly easier because of the uplift caused by its wings. And each of the birds that follow fly assisted by the previous bird’s uplift. This way, by pooling their resources and helping the weaker ones, the geese are able to travel 71 percent more than they normally could. Also, when the leader tires, it falls back and another goose takes its place. So for synergy and cooperation, look no further than the geese.
  • Ants: Ants are some of the most diligent creatures on earth. The tale of the Ant and the Grasshopper tells us that this tiny animal slogs all day and gathers food for its community when it is available and stores it away for leaner times. It does not waste time and does what it needs to do to secure its future. Also, the ant uses pheromones to leave trails for its fellow ants. This helps the bunch find the fastest way to food and the best way to avoid danger. Aspiring leaders can learn a thing or two from ants – how to work hard for what they want and how best to lead their followers in simple ways.
  • Dolphins: Dolphin trainers will attest to the fact that these beautiful beasts of the sea are not like other animals – they don’t respond positively to threats or punishments of any kind. Rather, if you want the dolphin to do your bidding, you must coax, cajole and praise. In our world too, praise and encouragement work much better in getting people to do your bidding willingly. The operative word here is “willingly” because any task done unwillingly is never well done.

I’ve named just a few here, but I do believe that there are many more acts that we can observe from nature and adapt to the boardroom and the corporate world. So the next time you hear the phrases “It’s a dog-eat-dog world” and call competition a rat race, remember that you can also draw positive examples to follow from the animal kingdom.

This guest post is contributed by Shannon Wills, she writes on the topic of Online Engineering Degrees . She welcomes your comments at her email id: shannonwills23@gmail.com.

What I wish I’d known when I was a teenager.

 

Here is the Core Values experience I speak about in the first part of the video.

Figuring out your core values

One of the challenges to goal planning is understanding how your goals will affect the quality of your life. Many people (including me in the past) set goals that led to outcomes they don’t want. By planning your goals around your core values you set yourself up to create the life you want while you achieve your goals.

The best online goal tracking website I know of is Lifetick.com. It’s focused on values before goals, and goals before actions. The challenge is that if you don’t know what your core values are you can get stuck at the first step.

Focusing on personal and business core values has always been a critical part of our ViRTUS Exchange experience. For our Exchange Members we created a competency that will allow them to figure out their personal core values. At a speech I gave the other day at UBC I promised I would share  the core values worksheet with step-by-step instructions. Here it is: Core Values Experience PDF Download.

Change: the right way and the wrong way

Change Diagram

Click to enlarge

One of the mistakes I see consistently in organizations trying to create or manage change is thinking that through theoretical understanding somehow people will manage to change either a behaviour or a system. The challenge is that when we apply the Video Test to the outcome the test fails.

Change occurs in organizations when people are led through a process which helps them collect the data, push it through a process which involves them coming up with a solution to change behaviours and systems. Sound more engaging than listening to someones diatribe or theory?

The diagram on the above on the right blends a simplified methodology for how to create real change within an organization with an understanding of what the underlying learning stages that are occurring for individuals.

My annual reading and planning week.

The view from the deck.

The view that relaxes me.

Starting 9 years ago I have taken the last week of August off to head up to Whistler and do three things: plan for the year coming up, read some of the books that have been stacking up on my nightstand, and decompress. BBQing, motorcycle riding, watching all the movies Sabrina (my fiancé) isn’t interested in, and drinking lots of red wine are also on the program each year.

What Do I Do With My Time?
Wake up, eat, read or plan until I’m hungry, eat, go to the gym or take my dog for a walk or read/plan or ride my motorcycle, BBQ something to go with red wine (notice the order), watch movie, read until I fall asleep. Wake up and repeat.

Which Books?

1)    Personal Development/Spiritual – Four Hour Work Week by Tim Ferriss
2)    Fiction – World Without End by Ken Follett
3)    Business – Go Put Your Strengths to Work by Marcus Buckingham

What Planning?
1)    ViRTUS Focus Plan – a 2 sided 8 ½ x 11 template which blends my goals in three areas: managing self, focusing on career/business, developing relationships, and sharing resources
2)    Rockefeller One Page Strategic Plan – this 11 x 17 one page plan is how I keep track of the quarterly, annual, 3-5 years, and 10-30 year goals for ViRTUS
3)    Lifetick.com – I discovered this tool last year. It’s an online values-based goal planning software that has an iPhone page as well. I’ve learned through personal experience and study that goals planned in absence of an understanding of a connection to values can lead me to achieving everything I plan and still not having the life I want.

What About Business Priorities That Come Up?
Every year I’ve had some pressing business issue that caused me to consider cancelling the trip. Each year I go anyway and manage to sort out the business issue while away taking far less time and energy than I expected it would. I have never regretted going but I’m sure I’d regret not going.

Why the Last Week of August?
If you’re wondering why I choose the last week of August the answer is simple. Whenever we do emails to a large number of people for marketing purposes we get the largest number of out of office replies during that week. On top of that it’s the week right before the new business year starts in September for everyone and it’s heck of a lot easier to do this uninterrupted than it is at the end of December!

Many of my friends have started doing a similar retreat on an annual basis and others have asked about the details so I thought it would be a good idea to share this. Do you do something similar? If so, let me know by leaving a comment so others can share from your experience.

Our leadership development philosophy

Over the past year I’m consistently asked to answer the question, “what is your overall leadership development philosophy?” I thought it would be helpful to put pen to paper and blog my answer. Our experience over the past 10 years working with thousands of senior leaders in medium to large organizations has led to some core tenets that consistently hold true. Over the past year I’ve written several posts that together sum up our leadership development philosophy. I’ve consolidated those here and added a few thoughts to round things off:

  1. Why most Leadership Development initiatives fail
  2. Interactive Business Learning Experiences™:
  3. Theory versus reality: many “leadership development consultants” have academic backgrounds but little to no practical experience in the trenches working at an executive level. Their approach is based on case studies and teaching theories. The challenge with this is the Grand Canyon sized gap that exists between theory and application. Having leaders who can “talk” about leadership but cannot clearly demonstrate in a tangible way (and by tangible I mean a way in which others can easily understand what they are doing and learn for the approach), leads to great theorists who talk the talk but can’t walk the walk.
  4. Three Core Areas of Leadership: The are actually three core areas of leadership that leaders need to become students of: leading self, leading other, leading organization. Most people only consider the second one, leading other, when considering how they can develop their core leadership skills.
  5. Authentic Leadership: Bill George in his talk at Google describes Authentic Leadership in a way that resonates with what our experience at ViRTUS.  Here are the five learnings from his hour long talk: leadership is about internal development and introspection (self-awareness) not how you create a perception for the public, know your values and what’s really important to you, it’s the sweet spot at the intersection of your greatest strengths and your greatest motivation, find a support team and mentors who you can be totally honest with and who can be totally honest with you, lead an integrated life by being the same person in all areas of my life (authenticity).
  6. Emotional Intelligence: The founding father of Emotional Intelligence (EI or EQ) in the workplace is Daniel Goleman. He developed the four main EI constructs as: self-awareness, self-management, social awareness (sometimes referred to as awareness of others), and relationship management. Our experience has shown us that by weaving these tenets into the background of the competencies we help leaders develop by showing them practical tools and techniques using everyday language, leaders can be coached much more rapidly into demonstrating changes in behaviour.
  7. Andragogy vs Pedagogy – the old school style of having a teacher stand at the front of the room and lecture to the students about a theory has been proven not only to be inefficient in helping adults learn, it’s also incredibly boring for the learner. The new style is collaborative, engaging, interactive, focused on opportunities and challenges they’re actually facing, accountability based (instead of memorizing), and open to failing as a key part of the learning process.
  8. Adult Experiential Learning Cycle
  9. Entrenching Learning
  10. Five Stages of Learning: There are five stages of learning that we grow through when absorbing a new concept literally from apathy to “this is just the way I do it”:  Unconscious incompetence – I don’t know what I don’t know, Conscious Incompetence – I know what I don’t know, Conscious Competence – I know what I know, Unconscious Competence – I don’t know what I know, Reflective or Enlightened Competence – I am aware that I don’t know what I know but I can shift back into conscious competence to teach someone else.
  11. How do you know it’s working?: The reality of transforming a business is fairly straightforward: if you can’t change a behaviour or a system within the business then everything stays the same. The easiest way to measure changes in behaviour is to witness them using the ViRTUS Video Test.

As always I welcome your comments, the good, the bad, and the ugly. I’m interested to hear what your personal experience has been in helping develop leaders within your organization.

PS Why post this on my blog where my competitors can see it? It was an easy decision. Even though people can cut and paste the words, they can’t match the results we provide and at the end of the day, that’s what matters.

Why most leadership development initiatives fail.

Over the past ten years we’ve had the opportunity to work with well 1,000+ executives and CEOs, focused on helping them becoming better leaders, strategists, and visionaries. In that time I’ve seen the aftermath of many failed leadership development initiatives, that we’ve been called in to fix or replace, and they seem to carry a number of similarities. If you’re a CEO, VP HR, or Director of Leadership Development, I think you’ll find this helpful.  Here is a list of the reasons that most leadership development (LD) initiatives fail:

  1. They ignore reality. Good, bad, or ugly, there is a style of leadership that is accepted in your company right now. It’s been woven in to the fabric of the organization until it became the unwritten rule of “how you lead here.” Ignoring the fact that most people don’t look down the organization for tips on leadership they look up, and hoping that by training the “up and comers” below the exec team to behave differently than the exec team does simply doesn’t work. People turn off the volume and watch the video: how are leaders acting in this company so I know how to act like them so one day I can become an exec too. We call it the Video Test. If the senior team doesn’t understand, promote, and clearly demonstrate the behaviours that you are hoping to teach your up and coming high potentials (hi-po’s) then it’s really just paying lip service to leadership.
  2. There’s no connection to the business. Teaching leaders how to lead without showing them the direct connection to the actual situations and circumstances that they are going to run into in your business is leaving out a very crucial step. Making the connection from behaviour to situation to outcome to success based on actual circumstances that occur today in the business or occur frequently in their day-to-day roles is one of the most effective ways to ingrain an approach.
  3. We’ll do it in-house “through HR.” Most HR departments are not equipped to handle facilitation of leadership development programs in-house. It’s not their expertise, they are usually understaffed, and this is the core capability of the company. The most effective way (yes, I know, I’m biased, tough – it’s true), to implement a proper program is to work with an external leadership development partner who is willing to take the time and energy to understand what success looks like for you and the business, and design something that fits your situation (run away fast if they have the solution already built – your business is unique, you deserve a unique solution).
  4. It’s event driven. Holding an annual leadership retreat or semi-annual “learning event” means that for about one month after the event you’ll see some faint signs (usually in the form of terminology from the event) leaking out. After that it’s back to business as usual. The only way adults can actually their behaviour is to: see a model of what world-class behaviour in this area looks like, immerse themselves in learning in a practical way how to change their behaviour, and have the opportunity to revisit the learning on a frequent basis.
  5. Stick it in the LMS (Learning Management System). Right and magically everyone will find it since they spent the majority of their day surfing your corporate intranet looking for learning opportunities (is the sarcasm too light?). Leadership development is something that people need to be invited to participate in in a tangile way. Whether it’s live, on a webinar, a coaching call, whatever, the point is you engage them, not the other way around.
  6. They used an elementary school approach. Remember when you were in elementary school and your teacher was the expert and she told you how to do stuff that you weren’t sure you’d ever use again and that’s how you learned.  Well that’s called pedagogy. There are some things missing from that experience for adults: no control over the learning, no feedback to the person helping me learn, no connection to my reality, and no practical application right now. Adults require interactive, experiential learning where the “teacher” is really facilitating the learning process by bringing forward new concepts in a way that allows the learners to try them out.

If you’re not sure where to get started but you know you need to do something about developing stronger culture of leadership in your business here’s the best ways to begin:

  1. Write a list of all of the leadership behaviours that you don’t like that are going on in your company today.
  2. Take that list and write what the opposite, positive behaviour would look like.
  3. Think one year down the road and ask yourself this question, “what would substantial progress look like for us?”
  4. Interview your executive team and ask them one question, “what are the core leadership abilities that we need to foster in this organization to help us compete in the business over the next 1-5 years?”

Some fascinating research on pricing different options.

Jeffrey Kearney, one of the Mentors at ViRTUS, send me the link to this TED talk the other day. It’s a relatively short video of behavioral economist Dan Ariely, the author of Predictably Irrational, discussing his own counter intuitive (and sometimes shocking) research findings on how we make choices between competing options.

I was shocked by some of his finding and what they mean for the practicality of pricing options.  Subtle changes in how different options are priced relative to each other can lead to some drastic differences in the way people make their buying choices.