Tag Archives: behaviour change

Some fascinating research on pricing different options.

Jeffrey Kearney, one of the Mentors at ViRTUS, send me the link to this TED talk the other day. It’s a relatively short video of behavioral economist Dan Ariely, the author of Predictably Irrational, discussing his own counter intuitive (and sometimes shocking) research findings on how we make choices between competing options.

I was shocked by some of his finding and what they mean for the practicality of pricing options.  Subtle changes in how different options are priced relative to each other can lead to some drastic differences in the way people make their buying choices.

Webinar: Leadership Lives in Turbulent Times

Link to the recorded presentation:webinar

http://tinyurl.com/mjdrn2

Books I mentioned:
Good to Great by Jim Collins
Eighth Habit by Stephen Covey
Winning by Jack & Suzie Welch

Link to our website:

http://www.virtusinc.com

Leadership Minute: Start doing, stop doing, keep doing.

Interactive Business Learning Experiences™

Interactive Business Learning Experiences™

Interactive Business Learning Experiences™ can best be described as a process of making generalizations and conclusions about one’s own direct experiences, then applying the learning’s to the “real world.” It emphasizes directly experiencing what I am studying, building a personal commitment to learning with and through others, and being responsible for organizing conclusions drawn from experiences. In experiential learning, the responsibility for learning is on the participant, not on the facilitator/teacher. The facilitator is responsible for creating the learning experiment – participants pull the relevant learning out of the experience and are responsible for application to their lives.

Here are the key tenets of ViRTUS Interactive Business Learning Experiences™:

  •  that the learner is involved in the design and evaluation of their learning – commitment to learning is highest when a person is free to set her or his own learning goals and actively pursue them within a given framework or staged event
  • that mistakes are part of the process of refinement
  • that the subject being learned has relevance to their current situation
  • that the learning is focused on problem solving versus memorizing content
  • that learning is transferable (what, so what, now what?)
  • that the learner is learning with other people who are similarly engaged and interested in the topic
  • involves a process of refining my emotional intelligence
  • that we learn best when involved in a personally memorable learning experience
  • that knowledge has to be discovered by a person if it is to mean anything to her or him or make a difference in his or her behaviors
  • that the learning “comes alive” when I take responsibility for applying it to my personal and professional life

 Lasting behavioral change demands people’s emotional engagement through experiential learning. The overarching objective is to increase the options available to a person in the face of new but similar situations. It is process learning, not so much content learning. It’s about learning how to learn (UBC’s Motto – “tuum est” – a Latin phrase which translates to “it is yours” or “it is up to you”).

The Video Test for Leadership

Leadership is about doing not about “saying.”  No matter what you believe your capacity for leadership is the reality lies within the feedback you get from your team.

As the old saying goes, it’s not what you say, it’s what you do.  At ViRTUS we call this the Video Test: people turn down the volume on what you’re saying and simply watch your actions.  If your behaviours don’t match what you espouse you’ll be seen as inconsistent and in leadership inconsistency leads to a breakdown in trust.  Trust is the very foundation of any successful relationship.

If you realize that some of your actions aren’t fitting what you know and say about your leadership style you might be wondering what to do next.  If so, watch this quick video for the easiest way I know how to start back on the right path.

Goal Planning for 2009

licktick.comI’ve been researching online goal planning software over the past two years and so far the best product that I’ve come across that encompasses everything that I know,  have read and personally experienced about successful goal planning that ties values into goals and tasks, has great graphics, ease of use,  syncs with most popular calendars, and has iPhone integration is lifetick.com.

Every couple of days I get a reminder about a task that is due, how it’s connected to a goal, and why that goal is important to me.  When I login I see a “life” page that has a pie chart in the center showing my top five core values in proportion to how many goals I have for each.  On both sides of the pie chart are the goals list under each value.  Each of those goals can be clicked to show the tasks and their due dates.

I signed up for licktick about three weeks ago, paid my $20 USD, and loaded my 2009 goals into the software. So far I’m really impressed.

Andragogy versus Pedagogy.

Pedagogy  

 

 

Pedagogy

The distinction between the old style of university lecture learning (pedagogy – child learning) where the professor has the answer or it’s in a book, and our job is to write down as fast as possible the “nuggets” of information for the purpose of memorizing it for a test of recollection versus application filtered it’s way into business and leadership training within organizations a long time ago and even though it’s time has passed (while actually, it never really work all that well), there are still many organizations who are using an academic approach to attempting to develop leaders within their organization.  It’s usually referred to as “training” and it’s the mind-numbingly boring “fill my glass” approach to learning that causes most adults to slip into a waking coma for extended periods of time.

A few years ago (1833) a psychologist named Alexander Kapp developed a much better approach: Andragogy (adult learning).  This model supposes that the learner is involved in the design and evaluation of their learning, that mistakes are part of the process of refinement, that the subject being learned has relevance to their current situation, and that the learning is focused on problem solving versus memorizing content.

In my experience the andragogy approach leads to the key thing that’s required in leadership development: actual changes in behaviour over the long term.  Without an actual change in behaviour the result is “academics” who can preach about leadership but who demonstrate a complete lack of application.  We have a model that we use at ViRTUS called the Video Test: turn off the volume and watch what people do.  It’s a much better determinant of a person’s abilities.

When adragogy is blended with immersion and spaced repetition it’s amazing the difference in the ability of adults to take concepts and turn them into behaviours and habits.